Policies

CONTACT INFO

info@tellurideglow.com

972.818.5050

OUR ADDRESS:

16200 Addison Rd.
Suite 155
Addison, TX 75001

Returns

 

We hope you adore your purchase, but if you are dissatisfied, we have a 45 day no-risk return policy. Purchases made at our online store can be returned within 45 days from the purchase date. All refunds will be processed via the original method of payment. Purchases at independent retail shops will fall under that particular retailer’s return policy. Shipping to our facility for returns is the responsibility of the client. Please get in touch at info@tellurideglow.com to discuss a return. If an item was received damaged or broken, or an incorrect item was received, please contact us upon receipt for a replacement.

 

Once you receive your order confirmation email, we are unable to update or make changes to your order.

 

Shipping

 

All orders are shipped via FedEx. You will have a choice of either FedEx SmartPost or FedEx Express at check-out. Store purchases will arrive FedEx Ground.

 

Orders are usually processed and shipped within two days of receipt.

 

DISCLAIMER

All information contained within this site is for reference purposes only and is not intended to substitute the advice given by a pharmacist, physician, or any other licensed health-care professional. TellurideGlow® products have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any health condition or disease. Reading this website denotes your understanding and agreement to our full disclaimer.